The role will be responsible for leading all aspects of product management primarily acting as the key interface between internal and external sales functions.
Ensuring the external sales teams are trained in aspects of the product and coordinating promotion efforts of the product. Equally ensuring the service and support to external sales through Inside Sales team is to a high standard with fast response time on quote and managing margin to support bid competitiveness.
To assess competitor product offerings and to advise on product development requirements. Liaising with global customer base to feedback any customer specific requirements that affect the manufacturing site and product development.
To also ensure that pricing levels are matched to regional requirements whilst liaising with regional sales directors and manufacturing site
Education and/or Experience:
The Product Director should be qualified to an HNC/HND level or equivalent or have completed an indentured apprenticeship or a Degree
Extensive experience in the valve industry.
Proven track record in a technical sales environment with a focus on Energy and Oil and Gas sectors
Fluent oral and written English is essential.
Should be PC literate and confident with Microsoft Office package, namely Word, Excel and Powerpoint.
Strategic thinking/visioning: Able to see and communicate the big picture. Determines opportunities and threats through comprehensive analysis of current and future trends.
Teamwork: Able to lead across the entire company, including teams that report into other managers, to bring new products to market. Reaches out to peers and cooperates with supervisors to establish an overall working relationship. High degree of emotional intelligence
Sales: Strong ability to understand needs of current and potential clients and, in partnership with Sales team, to persuade them of the value of our products.
Player/coach: combines ability and willingness to do hands-on work with interest in teaching and mentoring less experienced team members
Customer Service - Seeks to understands customer’s needs and requirements, and takes appropriate action to meet these effectively; responds promptly to customer needs and keeps customer updated on progress; obtains customer feedback to improve service; sets realistic expectations with customer, but strives to exceed these; adapts to changing customer demands and proactively manages difficult customer situations
Interpersonal Skills – Able to communicate and build relationships with a variety of people; can interact positively and work effectively with others; focuses on resolving conflict; keeps emotions under control; has an good awareness of others and can adapt their style to manage different people; remains open and considerate to others' ideas; shows respect and empathy.
Communication - Speaks clearly and persuasively; listens actively and seeks clarification; asks appropriate questions; able to effectively present and discuss views and ideas; adjusts style and language to meet the needs of audience; shares relevant information; gives constructive feedback to others and is open to receiving feedback
Written Communication - Writes clearly and informatively; reviews work for accuracy and relevance; varies writing style to meet needs of audience; presents data effectively and in an understandable format
Teamwork - Balances team and individual responsibilities; is objective and open to others' views; provides and accepts constructive feedback; able to build positive morale; supports everyone's efforts to succeed in achieving goals and objectives.
Adaptability - Adapts to changes in the work environment; manages competing demands and reacts well under pressure; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Health and Safety - Ensure all work personally undertaken within WVC is carried out in compliance with current H&S rules and WVC safety systems, and is in line with the requirements of the WVC duty of care document.
Job could be based in Elland, England or Alloa in Scotland.