The Weir Group PLC

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2018-17363

2018-17363

Title 
Product Director
Posted Date 
1/4/2018
Job Location 
UK-Yorkshire-Elland
Shift Schedule 
Day
Manages Others 
No
Close Date 
1/25/2018

Job information

Business Need / Purpose of Role

The role will be responsible for leading all aspects of product management primarily acting as the key interface between internal and external sales functions.

 

Ensuring the external sales teams are trained in aspects of the product and coordinating promotion efforts of the product. Equally ensuring the service and support to external sales through Inside Sales team is to a high standard with fast response time on quote and managing margin to support bid competitiveness.

 

To assess competitor product offerings and to advise on product development requirements. Liaising with global customer base to feedback any customer specific requirements that affect the manufacturing site and product development.

 

To also ensure that pricing levels are matched to regional requirements whilst liaising with regional sales directors and manufacturing site

Objectives & Measurement - Key Responsibilities

Objectives:

  • To work with the External/Divisional sales teams to secure profitable orders in line with factory manufacturing capabilities
  • To assist with end user and customer engagement, providing support for regional sales ensuring there is a clear understanding of VOC
  • To manage product marketing including PR, advertising, literature, web site (in partnership with MarCom)
  • To lead Product Life Cycle Management – product planning and portfolio strategy – Product segmentation. Develop product roadmap for each product family to include new product development, value engineering and cost reduction activities, investment and resource prioritization and M&A activities to achieve year-over-year growth
  • Assist with of the Annual OE & Aftermarket Order Input
  • Liaise with external sales and internal sales to ensure quotations are in line with customers’ expectations
  • To work closely with aftermarket to provide on time quotations with the assistance of internal sales teams and help bridge the gap between aftermarket teams and factory
  • Represent Products to customers and at field events such as conferences, exhibitions, seminars, etc

 

  • To be an effective team member by offering expertise with in the product and flexibility of cover and provide assistance to others as required
  • To ensure that processes and procedures are followed in accordance with “We Are Weir”
  • To ensure process and procedures are developed in order to maximize efficiency evaluated by proper KPI’s
    • Ensure effective communication with the internal and external Sales Team to ensure customer requirements are fully understood.
    • Ensure prices quoted are in line with expectations to win business
    • Ensure that any product development required is correctly communicated and analyzed for potential markets
    • To monitor competitor product and strategies and advise on risks and opportunities.
    • Evaluate pricing and lead time competitor’s position by product line and region in order to propose corrective actions in association with Operations.
  • Any other duties that may be required to meet the needs of the company
  • Assess fit of product offering to match customer needs and apply selective process to accept or decline RFQ.
  • Based on the selection process and the chance to convert a RFQ prioritize RFQ with a balance of business profitability and strategic outcome when internal resources are stretched.

 

 

Metrics:

  • Product line sales & profitability and growth
  • New Product Development activity
  • Market share
  • Customer Satisfaction (Product)

Job Knowledge / Education and Qualifications

Education and/or Experience:

The Product Director should be qualified to an HNC/HND level or equivalent or have completed an indentured apprenticeship or a Degree

 

Extensive experience in the valve industry.

 

Proven track record in a technical sales environment with a focus on Energy and Oil and Gas sectors

 

Language Skills:

Fluent oral and written English is essential.

 

Computer Skills:

Should be PC literate and confident with Microsoft Office package, namely Word, Excel and Powerpoint.

Core Competencies

Strategic thinking/visioning: Able to see and communicate the big picture. Determines opportunities and threats through comprehensive analysis of current and future trends.

 

Teamwork: Able to lead across the entire company, including teams that report into other managers, to bring new products to market. Reaches out to peers and cooperates with supervisors to establish an overall working relationship. High degree of emotional intelligence

 

Sales: Strong ability to understand needs of current and potential clients and, in partnership with Sales team, to persuade them of the value of our products.  

 

Player/coach: combines ability and willingness to do hands-on work with interest in teaching and mentoring less experienced team members

 

Customer Service - Seeks to understands customer’s needs and requirements, and takes appropriate action to meet these effectively; responds promptly to customer needs and keeps customer updated on progress; obtains customer feedback to improve service; sets realistic expectations with customer, but strives to exceed these; adapts to changing customer demands and proactively manages difficult customer situations

 

Interpersonal Skills – Able to communicate and build relationships with a variety of people; can interact positively and work effectively with others; focuses on resolving conflict; keeps emotions under control; has an good awareness of others and can adapt their style to manage different people; remains open and considerate to others' ideas; shows respect and empathy.

 

Communication - Speaks clearly and persuasively; listens actively and seeks clarification; asks appropriate questions; able to effectively present and discuss views and ideas; adjusts style and language to meet the needs of audience; shares relevant information; gives constructive feedback to others and is open to receiving feedback

 

Written Communication - Writes clearly and informatively; reviews work for accuracy and relevance; varies writing style to meet needs of audience; presents data effectively and in an understandable format

 

Teamwork - Balances team and individual responsibilities; is objective and open to others' views; provides and accepts constructive feedback; able to build positive morale; supports everyone's efforts to succeed in achieving goals and objectives.

 

Adaptability - Adapts to changes in the work environment; manages competing demands and reacts well under pressure; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

 

Health and Safety - Ensure all work personally undertaken within WVC is carried out in compliance with current H&S rules and WVC safety systems, and is in line with the requirements of the WVC duty of care document.

Regional Specific Job Information (if applicable)

Job could be based in Elland, England or Alloa in Scotland.